Cybersecurity Alert: Stay Safe from Online Scams
Criminals Are Targeting the Public by Pretending to Be Health Authorities
URGENT ALERT: Cybercriminals are exploiting public health emergencies to trick individuals into clicking malicious links, opening harmful attachments, or giving away sensitive information.
Public Safety Notice
The Ghana Health Service (GHS) reminds all stakeholders, partners, and the general public to be vigilant against fraudulent messages pretending to come from health officials or government sources. Stay informed and protect yourself from cybersecurity threats.
Be Alert: Fake Emails and Messages
Scammers may send emails or WhatsApp messages that appear to come from GHS or related health institutions. These messages may:
- ⚠️Ask for your username or password
- ⚠️Ask you to click suspicious links
- ⚠️Include unrequested attachments
- ⚠️Attempt to collect financial or personal data
Note: These tactics are known as phishing and are used to steal information or infect your device with malware.
GHS Will Never:
- ✗Ask for your username or password to provide public health information
- ✗Send email attachments you didn't request
- ✗Ask for money to apply for health jobs, register for conferences, or access services
- ✗Ask for donations via unofficial emails or mobile money accounts
- ✗Offer prizes, grants, or certificates through email or SMS
Any communication that violates these rules is not from GHS.
How to Verify Genuine GHS Communication
All official GHS emails use the @ghs.gov.gh domain. For example:
info@ghs.gov.ghAlways check the sender's email address. If the email does not end in @ghs.gov.gh, it is likely fraudulent.
Be aware: Some scammers may forge the "From" address to look like a GHS email. Always double-check links, content, and context.
Protect Yourself from Phishing
1Check the Email Address
- • Only trust communications ending with @ghs.gov.gh
- • Be cautious even if the address looks legitimate
2Hover Before You Click
- • Always hover over links to see the full URL before clicking
- • If in doubt, visit https://ghs.gov.gh directly in your browser
3Avoid Sharing Sensitive Information
GHS will never ask for personal details such as passwords or PINs by email or text.
4Slow Down
- • Do not let urgency or fear pressure you into acting quickly
- • Scammers rely on panic — take time to think before responding
5If You Shared Sensitive Data
- • Change your password(s) immediately
- • Inform your IT support or report the incident
6Report Suspicious Messages
Forward suspicious emails to: cybersecurity@ghs.gov.gh
Be Part of the Solution
Help us prevent cyberattacks by staying informed and alert. Sharing suspicious emails, links, or messages with your IT team or GHS officials can stop scams before they cause harm.
Report Security Incidents
If you encounter any security issues or suspect a cybersecurity incident, please contact our ICT Department immediately:
Cybersecurity Team: cybersecurity@ghs.gov.gh
General Email: info@ghs.gov.gh
Phone: 030 398 2351
Emergency Line: Available 24/7
Last updated: October 29, 2025