Privacy Policy

Safeguarding Your Personal Information - Learn How We Collect, Use, and Protect Your Data

Privacy Policy

The Ghana Health Service (GHS) is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website.

1. Information We Collect

We collect limited information through the following methods:

a. Contact Form

When you submit a message via our contact form, we collect:

  • •Your name
  • •Your email address
  • •Your message

This information is used solely to respond to your inquiries.

b. Google Analytics

We use Google Analytics to gather insights into how visitors use our website. This includes data such as:

  • •Pages visited
  • •Duration of visit
  • •Device type, browser, and operating system
  • •Referral source (e.g., search engine, direct)

Google Analytics uses cookies. You can learn more about how Google uses this data here:
https://policies.google.com/technologies/partner-sites

c. Tawk.to Live Chat

We use Tawk.to, a third-party live chat service, to provide real-time communication on the website. When you interact with the chat feature, Tawk.to may collect:

  • •Your chat messages
  • •Your IP address
  • •Browser type and language
  • •Approximate location

Tawk.to's privacy policy is available at:
https://www.tawk.to/privacy-policy

2. How We Use Your Information

We use the information we collect to:

  • •Respond to your questions and requests
  • •Improve our website's content and performance
  • •Facilitate live communication with users through chat support

We do not sell, rent, or trade your information with third parties for marketing purposes.

3. Cookies

Our website uses cookies to support features such as Google Analytics and Tawk.to. You can choose to disable cookies in your browser settings, though this may affect site functionality.

4. Data Security

We use reasonable administrative and technical measures to protect the personal information you provide. However, no method of transmission over the Internet is completely secure.

5. Your Rights

You may:

  • •Opt not to provide personal information via the contact form or chat
  • •Disable cookies in your browser
  • •Request deletion of your message or contact information by reaching out to us

6. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

7. Changes to This Privacy Policy

This policy may be updated from time to time. Updates will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions or concerns about this policy or how your data is handled, please send an email to:

webcontent@ghs.gov.gh

Last updated: June 29, 2025