Privacy Policy

When you register, we collect:

• your first name, last name and any other names
• your phone number (used to sign in) and a contact phone number
• your email address
• your date of birth
• your password, and an app PIN if you choose to set one

You can add or update the following in your profile:

• education level, occupation and marital status
• region, district, town or city, nearest landmark and Ghana Post GPS address
• the name and phone number of an emergency contact

• how many weeks and days pregnant you were when you set up your pregnancy, the start date, your estimated due date and the status of the pregnancy
• a history of your current and past pregnancies recorded in the app
• details from your clinic record: your folder number, the number of times you have been pregnant and given birth, and whether your care team has identified your pregnancy as high-risk

When you choose to record them:

• blood pressure and heart rate
• blood sugar, and whether it was taken before or after a meal
• weight
• your baby's movements (kick counts and how long you counted for)
• symptoms and how severe they are, such as headache, swelling, bleeding, changes in your vision or reduced baby movement
• answers to health check-in forms and care-plan tasks your care team asks you to complete
• any notes you add to a reading

When you use teleconsultation, we collect the messages you send and receive, the time each message was sent and read, any files or links shared, the reason for the consultation, and notes your health workers write about the consultation.

Appointment dates and times, the facility, the type of visit, any notes, and the reminder times for your appointments and care-plan tasks.

• A random device ID that the app creates the first time you use it. It is not linked to your phone number, IMEI, SIM card or the phone's serial number. It is sent when you sign in so we can recognise your device.
• A push notification token and your phone type (Android or iOS), so we can send notifications to your phone. The token is removed from our system when you sign out.
• The app version you are using.
• Notification records: which notifications were sent to you and whether you have read them.
• Sign-in activity and server records: when you sign in and out and, as with most online services, technical records such as the time of a request, the feature used and your device's internet (IP) address. We use these for security and to fix problems.

• We do not use your phone's location. The GPS address in your profile is the Ghana Post digital address that you type in yourself.
• We do not access your contacts, photos, camera, microphone, call logs or text messages.
• There is no advertising, advertising ID, third-party analytics or social-media tracking in the app.
• We do not sell your information or use it for marketing.
• If you turn on fingerprint or face login, your phone checks it. We never receive your fingerprint or face data.

The app compares your readings with standard healthy ranges and highlights readings that may need attention, such as high blood pressure or fewer baby movements than expected. These alerts prompt you to seek care. They are not a diagnosis, and decisions about your care are made by health workers.